House Support Business

House Support Business

Service

We promptly dispatch specialized professionals to handle any issues or emergencies in your home.

Grand Assistance's house support service delivers prompt and careful support for any home-related emergencies. We provide assistance with plumbing, locks, equipment issues, building repairs, and more from approximately 1,500 locations nationwide. We offer reliable 24 hours a day, 365 days a year support, ready to address any sudden troubles.

Customer⇔Insurance contract⇔MS&AD Group Companies = Business alliance = GRAND ASSISTANCE, Customer→Emergency calls→GRAND ASSISTANCE→Dispatch request→Affiliated partners→Prompt dispatch to the trouble site

Water-Related Emergency Repair Service

In the event of issues such as water leakage from a faucet or clogging of a toilet, our expert technical staff will promptly respond on-site. With an average emergency response time of around 30 minutes, we strive to resolve the issue promptly. After the initial assessment, we will recommend repair professionals or suggest further solutions as needed.

Key, Glass, and Fittings Emergency Repair Service

In the event of an emergency, such as lost keys, damaged windows, or a malfunctioning fitting that cannot be opened due to deformation, we will dispatch expert staff to the site. From emergency support to the final repair, we’re here to keep you safe and worry-free!

Electrical and Water Heater Emergency Repair Service

In the event of a sudden power outage or water heater issues, we will dispatch expert staff to the site. We provide initial responses as well as emergency repair services even during late nights and on holidays, ensuring the safety of our customers through our prompt response.

Replacing Light Bulbs and Moving Furniture Service

We provide support for daily tasks that can be burdensome for elderly individuals or those living alone, such as moving heavy furniture or replacing hard-to-reach light bulbs. We aim to alleviate the physical burdens and ensure a safe living environment for our clients.

Why Choose Us

One-Stop Full Support

One-Stop Full Support

  • We can handle various housing-related issues, from plumbing problems and lost keys to electrical equipment malfunctions.
  • We streamline the process of contacting multiple companies by dispatching our partners directly to you with a single phone call.

Approximately 1,500 Locations Nationwide

Approximately 1,500 Locations Nationwide

  • With our nationwide network, we provide prompt on-site dispatch, regardless of distance.
  • Each location provides community-based services and offers flexible solutions tailored to specific needs.

Customer Feedback

Customer

It was quite inconvenient not being able to use the sink because there was no water coming out, so I truly appreciate your prompt response.

Customer

The toilet wasn't flushing properly, so I requested a technician, and the issue was resolved immediately. I was especially grateful that you accommodated my schedule before work.